PACK & SEND has opened a new service centre in Liverpool, bringing specialist courier, packing and shipping support to local businesses and residents who need to send fragile, valuable, large or unusual items across the UK and worldwide.
The new Liverpool centre is led by PACK & SEND franchise partner Matthew France, whose background combines international business ownership with hands-on parcel sector experience. Before launching the business in Liverpool, Matthew spent more than two decades in France, where he built and ran a bar in Val-d’Isère. After returning to the UK, he developed further logistics knowledge while working in Royal Mail’s parcel department.
That mix of business experience and shipping expertise made PACK & SEND a natural fit. The brand is known for helping customers move items that standard courier services can struggle to handle, including artworks, antiques, electronics, manufacturing components, medical equipment and musical instruments.
For customers in Liverpool, that means access to a courier service designed around care, protection and flexibility. Rather than focusing only on standard parcel delivery, PACK & SEND supports shipments that need professional packing, tailored handling and reliable transport arrangements. This is especially valuable for local artists, antique dealers, collectors, ecommerce businesses and companies shipping sensitive or high-value goods.
“What attracted me to PACK & SEND was the opportunity to move into a service-led business with strong demand and real variety from one day to the next. In the shipping and courier market, it fills an important niche, specialising in handling items of any size, value, or fragility with precision and care.”
He added:
“From delicate artworks to large machinery, we ensure items are securely packaged and safely transported to destinations worldwide. We also help people when they are, for instance, relocating overseas, or sending exotic gifts.”
The opening strengthens PACK & SEND’s presence in the North West and gives the Liverpool city region access to a broader range of courier and shipping solutions. In addition to specialist packing and international shipping, the business supports customers with postal, freight, courier and removal services, helping with everything from one-off personal shipments to regular business dispatches.
Across the wider network, PACK & SEND has experience handling artworks by internationally recognised names including Banksy, Damien Hirst, Andy Warhol, Tracey Emin and Jeff Koons, and is also an approved service provider to LAPADA, the UK’s largest association of professional art and antiques dealers. This gives the Liverpool centre strong credentials in areas such as art shipping, antique shipping and fragile item delivery.
Matthew believes the timing is right for the business in the city. With ecommerce continuing to grow and Liverpool offering a strong mix of culture, commerce and independent enterprise, the new centre is well positioned to support both consumers and companies across the region.
“With ecommerce continuing to grow, it felt like the right time to make the move, and Liverpool felt like the right place to do it. It’s an amazing place with such fantastic culture and music, and a vibrancy you don’t find anywhere else. It is exciting to start a new chapter here and to build a business serving both local people and companies across the Liverpool city region and surrounding areas.”
For Liverpool customers looking for a courier service that goes beyond standard parcel delivery, PACK & SEND offers a specialist option for items that need extra care, from fragile artwork and antiques to large, awkward and valuable consignments.
Devon-based entrepreneur Osazee Oyegue has expanded his portfolio of specialist logistics businesses with the acquisition of PACK & SEND Brighton & Hove, strengthening the brand’s presence across the UK’s south coast.
The new acquisition follows Oyegue’s purchase of PACK & SEND Plymouth in February 2025, marking a significant step in his growth within the specialist shipping, logistics and eCommerce fulfilment sector.
PACK & SEND is a leading shipping and logistics network with service centres across the UK, specialising in the packing and transportation of fragile, large, awkward and valuable items.
Specialist Shipping Services for Businesses and Individuals
PACK & SEND Brighton & Hove offers a comprehensive range of services including specialist packing and shipping, domestic and international courier services, freight forwarding, removals, and logistics solutions for both businesses and private customers.
The brand has built a reputation for handling complex and high-value shipments that traditional courier companies often cannot accommodate.
Across the PACK & SEND network, service centres have previously handled the packing and shipping of artworks by internationally recognised artists including Banksy, Damien Hirst, Andy Warhol, Tracey Emin and Jeff Koons.
PACK & SEND is also an approved service provider to LAPADA, the UK’s largest association of professional art and antiques dealers.
Supporting a Wide Range of Industries
Beyond the art and antiques sector, PACK & SEND service centres regularly handle shipments for a wide range of industries and customers.
- Hi-tech parts and IT equipment
- Electronic units and components
- Manufacturing parts
- Medical and laboratory equipment
- Musical instruments
- Commercial freight and eCommerce orders
The ability to safely pack and transport complex consignments makes PACK & SEND a valuable logistics partner for small businesses, manufacturers, creative industries and online retailers.
Entrepreneurial Growth Across the South Coast
Speaking about the launch, Osazee Oyegue said the business fills an important niche within the courier and logistics market.
“PACK & SEND specialises in handling shipments of any size, value, or fragility with precision and care. From delicate artworks to large machinery, we ensure your items are securely packaged and safely transported to destinations worldwide.”
He added that the business also offers comprehensive loss or damage cover, providing customers with additional peace of mind when sending valuable items.
“We also offer comprehensive loss or damage cover, providing added peace of mind and ensuring the security of your shipment every step of the way.”
A Specialist Niche in a Growing Market
Oyegue said PACK & SEND’s strength lies in serving a specialist segment of the shipping market, particularly where careful handling and tailored logistics matter most.
“In the shipping and courier market, we very much fill a niche, specialising in safely and securely sending fragile and awkward items across the country and worldwide, which is hugely useful in the auctions, art and antiques sectors, but also fits well with the boom in ecommerce businesses working from home.”
This combination of specialist expertise and broader commercial relevance makes the model well suited to both established sectors and growing home-based online businesses.
Supporting the General Public Too
As well as helping commercial customers, PACK & SEND Brighton & Hove also supports private individuals with international shipping, relocations and unusual or high-value personal consignments.
“We also help the general public, when they are for instance relocating overseas, or sending exotic gifts and are proud that our professional solutions are competitively priced to meet a wide range of requirements.”
Looking Ahead in Brighton & Hove
With the Brighton & Hove operation now underway, Oyegue is focused on growing the business further, building the local team, and developing relationships with customers across the region.
“As you can imagine, that means we have a huge variety of items coming through the door and no two days are the same. As we expand, we’re looking to build up the team, and we are looking forward to working with people and businesses across the counties we service.”
To learn more about PACK & SEND, visit https://franchise.packsend.co.uk/become-a-franchisee/.