Welcome to Your Discovery Day
We’re delighted to welcome you to our head office in Accrington for a key step in your franchise journey.
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1Enquiry
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2Discovery
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3Qualified
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4Initial Presentation
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5Business Plan
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6Discovery Day
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7Exec Interview
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8Franchise Award
Stage 6 — Discovery Day
Planning for Your Discovery Day
We’re delighted to welcome you to our head office in Accrington for your Discovery Day — a key step in your franchise journey. This is your opportunity to meet the teams who will support you throughout your journey, learn more about how our franchise model works, and gain clarity on the tools, resources, and guidance available to you as a franchisee.
To get the most from your Discovery Day, please come prepared with any questions about your business plan, franchise operations, or the support you’ll receive.
Who You’ll Meet
Meet the Team
Richard Cage
Franchise Recruitment Manager
Your main point of contact, reviewing your business plan and answering any questions.
Michael Gratton
Managing Director
Joining you for the Q&A session at the end of the day.
Sam Whittaker
Marketing Director
Sharing how our marketing teams support you with lead generation and national and local campaigns.
Natasha Henshaw
Franchise Development Marketing Manager
Supporting the marketing session alongside Sam.
JC
Jaimie Cage
Franchise Development Specialist
Supporting you throughout your franchise development journey.
Una Doyle
Learning & Development Manager
Walking you through the onboarding journey and training support available.
Paul Leach
Network Sales & Operations Director
Covering the network sales and operations support structure.
Getting Here
Directions to Our Office
Unit 1, Petre Court, Office Village, Petre Rd, Clayton-le-Moors, Accrington, BB5 5HY
By Car
Easy access from the M65. Free parking available on-site.
By Train
The nearest station is Accrington — from there it’s a short taxi ride to the office.
What to Bring
Any documents relevant to your business plan, a notebook, and any questions you want to discuss with the team.
Get Directions
Click below to open our office location in Google Maps and plan your route.
What to Expect
Day Agenda
9:00 – 9:30
Welcome & Office Tour
with the PACK & SEND Team
Arrive at our head office, meet the team and get a tour of our facilities before the day begins.
9:30 – 10:15
Business Plan Review & Business Overview
with Richard Cage
Richard will review your business plan and present an overview of the business, your responsibilities as well as ours as the franchisor, to better prepare you for the next steps in the franchise award process.
10:15 – 10:35
Marketing Session
with Sam Whittaker & Natasha Henshaw
Discover how our marketing teams support you with lead generation, national and local marketing campaigns to help grow your business.
10:35 – 10:55
Learning & Development Session
with Una Doyle
Una will go through our onboarding journey and training support that helps your franchise succeed.
10:55 – 11:10
Comfort Break
Refreshments will be provided.
11:10 – 11:30
Network Sales & Operations
with Paul Leach
Paul will go through our network sales and operations support structure.
11:30 – 12:00
Q&A Session
with Richard Cage & Michael Gratton
Your opportunity to ask any remaining questions before the close of the day.
12:00
Finish
We’re looking forward to welcoming you in person and taking you one step closer to joining the PACK & SEND franchise network.
Need to take a break from the process? You can pause your application at any time and pick up where you left off.